Returns & Refund Policy

We take great pride in the quality of our spirits; however, if your order arrives damaged or incorrect, you may request a return within 14 days of delivery. Please note that for safety and health reasons, all food and beverage items must be unopened and in their original packaging to qualify for a refund.

1

Initiate Your Request

Contact our customer service team via email with your order number and a brief explanation of the issue.

2

Submit Documentation

Provide clear photographs of the damaged or incorrect item along with the shipping label for verification.

3

Secure Packaging

Once approved, carefully pack the item in its original box to ensure it is protected during the return transit.

4

Receive Refund

After we receive and inspect the returned item, a refund will be processed to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing